Communications Supervisor Bessie Fountain

 

COMMUNICATIONS

Total of Eight Communication Officers, 7 days on and 7 days off, 12 hour shifts, 2 dispatchers per shift:

 

           

  

                                                                                                                                                                 

 

 

 

 

 

Communications Supervisor Bessie Fountain      Georgette Lavergne

            April Medlock/Summer Repp        Jacky Gray/Vickie Monceaux                        

            Natalie Huber/Dawn Huddleston

 

Duties Include:

            Basic knowledge of computers, copiers, printers, fax and multi-line phones

            Radio communication with Deputies, EMS, Fire, and OHSEP officials

            Dispatch responsibilities include Fire Departments, State Troopers, Constables, Wildlife Services, Ambulance, Coroner, Towing, Animal Control and various Law Enforcement Task Forces in addition to the Sheriff’s Department

Information is entered and dispatched for these agencies via the Communications Computer Aid Dispatch (CAD) network.

            Enter information into and retrieve information from National Crime Information Center (NCIC)

            Receive complaints and requests for services by telephone or radio, obtain necessary information and dispatch necessary officials and/or advise callers of proper contact for assistance or information

            Receiving all incoming calls, dispatching applicable personnel for the Sheriff’s Department

            Maintains appropriate logs for all complaints and services requested

            Maintains knowledge of location of various emergency and non-emergency response personnel

            Receive Activation of Alarm at residence or business

            Monitor E-911 phone trunks and several non emergency lines along with TTY

            Furnish emergency medical pre-arrival information

            Monitor Weather Channels and notify personnel of weather

            Alert public of parish wide emergency, road hazards, flooded roads, bridge or ferry closing, thru the Public Alert System

            Provide information to public as requested